If managing your firm’s technology has gradually taken more and more of

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Mac-Based Law Firms Struggle to Find a
Managed Service Provider That Meets and
Exceeds Their Expectations
Coming from Big Law, the attorneys at Bick Law LLP in Newport Beach were used to the caliber and support that comes from having an in-house IT Team. They went through three IT companies in 3 years. Three times IT providers convinced them they knew could support Macs. And every single time, they failed to deliver this promise.
Just like Bick Law, many of our clients had IT companies tell them that they know how to support Macs.
The flawed thinking goes:
- We support computers
- Macs are computers
- Hence, we can support Macs
But 100% of the time, our clients were let down.
They quickly realized the IT company had (very) limited resources familiar with Macs. This is often one individual with limited Mac knowledge (but more than the rest of the team = hence = their Mac expert). When that person is unavailable, the support techs lack the knowledge and experience and simply don’t know what they are doing.
The final straw for Bick Law’s 3rd IT provider was their suggestion to put in a $26,000 Windows server, telling them it would be “so much easier” if they were on Windows and off of Macs! That’s when they found us.
The attorneys at Bick Law had three goals:
- Increase the ability to work remotely
- A team that was attentive and familiar with Macs and understood their workflow
- Hence, we can support Macs
Since joining us in 2017, Carolyn has reported:
- Reduced downtime
- Reliable Infrastructure
- Controlled spending
In addition, Carolyn reported significant improvements in their:
- IT infrastructure
- Security
- Productivity
More importantly, their technology is no longer a source of stress. Things work and when issues arise, their entire team has the confidence that they can reach out to us and that their issue will be addressed and resolved.
Our TotalCare Managed Services allows Mac-based law firms with 10-100 users to outsource technology strategy, management and support at a flat-fee, allowing the “IT go to person” in your firm to focus on their role in the company. This solution has been built from the ground up around the goal of making Mac-based law firms more secure and efficient.
If your law firms’ IT needs are being supported by a Windows-centric Managed Service Provider, let’s discuss what support from a Mac-centric company would look like and how it would improve your profitability, efficiency and security. Book a free strategy call to discover 2-3 strategies you could implement.
Discover Where Your Windows-centric IT Provider is Letting You Down

Hi, I’m Tom.
I am a legal technology expert, author and the Founder and CEO of GlobalMac IT. We help Mac-using law firms simplify their technology, strengthen their security and increase efficiency.
Like many of you I am a spouse and parent to my wonderful kids first. I believe strongly in balance, hence my obsession with high-quality service, systems and solutions that take as much OFF your plate as possible, so you do what you need, then get home to what’s most important.
That is why my team is committed to making all of your technologies run as as smoothly, securely and efficiently as possible.
The GlobalMac team has done a fantastic job of keeping our office running efficiently and productively by ensuring our IT needs are always met and expectations surpassed.

Joseph A. Rodriquez
Partner
I have to let my fellow family law attorneys know of a huge mistake I made for the first two decades of my legal career - handling most of my
firm’s IT needs myself.

Ben Stevens
The Mac Lawyer
Attorney
The Stevens Firm
Spartanburg, SC
I used to spend at least 1/4 and up to 1/2 of my time dealing with
tech-related issues.

Jared Harison,
Partner
Harrison & Meclenburg, Inc.
READ MY ARTICLES TO DISCOVER HOW TO SIMPLIFY YOUR
TECHNOLOGY AND INCREASE THE EFFICIENCY
OF YOUR LAW FIRM…...…..
