CASE STUDY

BACKGROUND

The Law Office of Kenneth E. Berger, in Columbia, SC, comprises of ten people including three attorneys. They dedicate themselves to providing help to good people who experience life-changing injuries at the hands of another person or business. In the last four years, their office space, staff, and impact upon the community have grown and they don't intend to stop anytime soon! The rate at which they were growing led them to realize that they needed a stronger IT team than what was in place. They had specific goals regarding the direction they were heading and needed an IT team to help achieve those goals.

They had three primary objectives. Free up time spent dealing with the tech­nology so they could focus more time supporting their clients.
Increase securi­ty throughout the firm to protect their client data. Find new solutions and methods to improve efficiency.

"I did a lot of research and reached out to local businesses," said chief operat­ing officer Jason Savage. "I tried to guide our local IT company to simplify our systems and use cloud solutions." However, after making no progress, it became clear that they needed a different solution.

Global Mac IT came highly recommended by an associate of Kenneth Berger, founder of Berger Law. After meeting with Global Mac IT, Kenneth and his firm had absolute confidence that Global Mac IT would create a comprehensive IT strategy that would scale. When they looked at their current issues they saw the potential of having the support of a full-time IT staff focused on Mac-based law firms. They felt secure knowing Global Mac IT understood the legal-specific needs, challenges, and solutions.

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