Tom Lambotte
CEO

He is the author of Hassle-Free Mac I.T. Support for Law Firms, Legal Boost: Big Profits Through an I.T. Transformation and Macs in Law: the Definitive Guide for the Mac-Curious, Windows-Using Attorney, published by the American Bar Association.

To date, law firms all over the United States have leveraged and implemented his technology solutions to save thousands of billable hours lost in dealing with I.T. headaches, and significantly improved law firm efficiencies through his streamlined, proven processes.

Tom is a highly sought after speaker at many industry events, such as ABA Techshow, and MacTrack Legal, presents numerous ABA CLE presentations, and has been published in the ABA Law Practice Today, Law Practice Magazine, The Mac Lawyer, Legal Talk Network, Michigan Bar Journal, Attorney at Work, Legal Productivity, and more.

He is a true I.T. rock star for small to medium sized, high-growth law firms looking to get the most out of their technology.

Tom lives in Concord, OH with his wife, 4 young children and 2 English Bulldogs. Tom is most as home in shorts and flip-flops and spends as much time in the water as possible (which is easier said than done with the kids – and living in Ohio!). His passions include cooking, photography and he is an avid reader.

Chris Henke
Integrator/COO

He also realizes that humans are not just oily machines, bringing a genuine and compassionate approach to leadership.

Before joining the team, Chris had worked for many different companies developing their marketing plans and managing their finances. Believe it or not but he used to tour the country in a band (as the bass player), and also had a landscaping business before getting his bachelor’s degree from the University of Akron.
Initially joining the team in 2012 for bookkeeping, marketing, and office management, Chris rose to the COO position and now helps the CEO to steer the ship.

When Chris isn’t busy improving the company’s profitability or acting as the glue that integrates all of the major business functions, he enjoys woodworking, cycling, and jamming on his cigar-box guitar. (He most likely built the guitar himself.)

Chris’s favorite quote:
“It’s not enough that we do our best; sometimes we have to do what’s required.”
- Winston Churchill

Jeremey Kenney
Operations Director

Aside from a love for videogames, Jeremey has a passion for technology in general, and loves his Thursday night golf games. He has to be the first in the group to have the newest products and often can’t help pulling computers apart to replace or upgrade hardware. He can also put them back together again, which helps.
Jeremey values spending time with friends and family, actively making the effort to connect with the important people in his life. When he is home he has two beautiful cats that won’t leave him alone, even if there’s work to do.

Jeremey’s favorite quote:

“Most impossible goals can be met simply by breaking them down into bite size chunks, writing them down, believing them and going full speed ahead as if they were routine.”

- Don Lancaster

Christine Rivett
CMO

Following our Core Values, Christine is always looking to support anyone on our team. In addition to her responsibilities in the Marketing and Sales department, Christine has also taken on tasks in HR and FnA to help Chris, our COO.

Christine previously spent 23 years working for Lawrence Diversified Inc. as the office manager and the marketing and research functions for the company. Her career experience proves that she can get people moving and working in the right direction.

Passing the best test of character, Christine, like many members of the GlobalMac IT team, is a dog lover. Her two German shepherds, along with her husband of 22 years, make a great family that she gets to enjoy when she isn't working. Regularly getting out into nature with her dogs and husband, Christine enjoys gardening, birdwatching, kayaking, camping, traveling, and a lot more. Christine is the epitome of "work hard, play hard."

Christine’s favorite quote:

"Never stop learning, for when we stop learning, we stop growing."

- Loyal "Jack" Lewman

Brad Wolfe
vCIO

 To put it simply, he was their one point of contact for any IT-related business development.

Brad married his lovely wife, Kelly, at a beautiful oceanside ceremony in Hawaii just a few days before joining the GlobalMac IT team. But, the good news does not stop there; his wife found out just last week that she will be completing her Orthopedic Residency in Detroit, MI (their choice of possible locations).

Brad and Kelly currently live in St. Joseph, MI, but are looking for a new home in Pontiac, Michigan (just outside of Detroit). They have a young Golden Retriever, Cruz, that Brad enjoys training to be the perfect companion and pet. 

In his spare time (not sure when that is ),Brad likes to do all sorts of fishing, from bass fishing while growing up to ice fishing in the cold Michigan winters, and in the last two years has developed an appreciation for fly-fishing. (Extra points if you know who else on our team likes fly-fishing!)

But, his interest doesn't stop there! Brad played in a rock band where they mostly played covers from other artists but occasionally wrote and performed original music in college. He played the guitar while in the band, and now he dabbles in playing the banjo, keyboard, and ukulele for fun.

Brad's favorite quote:

"What's the secret of success? Right decisions. How do you make right decisions? Experience. How do you get experience? Wrong decisions."

-John Wayne

Jared Nay
IT Manager

Jared’s highly detailed knowledge of Macs and the processes used by our clients means that he can share long-lasting solutions with our clients. He has also taken the new Help Desk Agents under his wing and shared his knowledge with them.

Before beginning at GlobalMac IT, Jared worked at Apple Store Genius Bars in several states over five years, providing valuable experience aligned perfectly with GlobalMac IT’s needs. With a Bachelor’s in New Media Art, Jared has additional experience as a freelancer in graphic design and animation, bringing a creative and attention-to-detail personality to the team.

Jared loves learning new skills, whether picking up some programming languages or constantly exploring the best new video games. As a hobby, Jared collects vintage video game consoles and carries a wealth of information in his head on just about any video game trivia you can throw at him.

When not fixing someone’s computer or spending time in a videogame world, you will find Jared and his wife on a walk with their 2-year-old Golden Retriever, Brinkley. You may even spot Brinkley during a video chat with
Jared, if you are lucky. 

Jared’s favorite quote:

“The best way to not feel hopeless is to get up and do something. Don’t wait for good things to happen to you. If you go out and make some good things happen, you will fill the world with hope, you will fill yourself with hope.”
- Barrack Obama.

Mike Usgaard
Technology Solutions Advisor

Mike's empathy and drive to educate and help his clients are why we asked him to join the GlobalMac IT team.  Mike does not fit into the typical salesman mold. He truly cares about the firms and people he meets with and enjoys providing suggestions and helpful advice.

Mike has been married to his wonderful wife, Heidi, for 21 years and has four kids.   The two oldest, Avery and Olivia, are both away at college. Twin boys Cal and Riley are Sophomores in high school and keep their parents busy running to numerous events, including two different high school football games a week this fall, hockey games over the winter and now baseball season is starting.

Mike lives in River Falls, Wisconsin. Mike, a former football player, is a die-hard fan (sufferer) of the Minnesota Vikings (I know you thought I was going to say Green Bay Packers) and has had season tickets for many years.

Mike and his family love to take road trips and experience new places and events. One of their goals is to watch a baseball game in every MLB Stadium. So far, they have experienced ten different stadiums.

When at home and can find the time, Mike likes to take in a game of golf and try out new recipes on the family grill.    Although since they live in Wisconsin, I am unsure how often he enjoys those activities. Mike was the first one on our team to experience that "S" word this fall.

Mike's favorite quote:

"Good is not good when better is expected."
— Vin Scully

David Wamack
Project Implementation Specialist 

Now that David has joined the GlobalMac IT team, he will be helping Jeremey plan and implement all the projects for our valued GlobalMac IT Clients and assisting our Help Desk team in troubleshooting complicated issues and implementing solutions to avoid the same problems from developing in the future.

David and Anna live in Michigan with their two energetic young boys, Matthew and Alexander, who keep them busy. Most of his leisure time is spent with his kids at soccer practices or games.

David recognizes that eating dinner together as a family with the ability to share the day's activities is the foundation of keeping his family tightly bonded and plans to continue the tradition for a very long time. Family is essential to David, and he is lucky enough to have a large extended family with many honorary uncles and aunts to support his children.

The family rescued Jack, the family dog, and two cats, Eddie and Maggie, who bring lots of joy to the two boys.

David enjoys reading and playing video games when he has some free time. He prefers Factorio, a game about logistics and construction (which he claims is quite similar to his daytime job).

David's favorite quote:

"It takes considerable knowledge just to realize the extent of your own ignorance."  
— Thomas Sowell

Michael Fierros
Help Desk Agent II

Along with many other members of our GlobaMac IT team, Michael is a huge fan of Star Wars and Star Trek.  

When they can find time to get away, Michael and his wife enjoy traveling to different areas of our beautiful country.    

He has many interests, including reading theology books and enjoying Christian Hip-Hop.  He loved Christian Hip-Hop so much that he decided to be a Christian Hip-Hop DJ as a side gig. 

You would think that between working at GlobalMac IT, his love of travel, basketball, and being a DJ would keep Michael busy enough, but somehow he finds the time also to produce a Christian Podcast called "Reformed Scratches."

Michael’s favorite quote:

"Hope is never ill when faith is well."

-John Bunyan

Luke Macias
Help Desk Agent II

Luke's passion to help clients with a smile on his face is one of the many reasons Global Mac IT added Luke to the Help Desk Team. He doesn’t wait to be asked but jumps in when and where needed so that our clients don’t have to wait long. He has blown through our extensive new employee training to get down to business helping in Help Desk land. 

Luke currently lives in Houston, Texas with his girlfriend and Maeve, their Australian Shepard. He insists there isn’t much to do in Houston, but we have a feeling that is because he has lived there all his life. He describes himself as quite the “foodie” and has really been enjoying all the Vietnamese restaurants that can be found in and around Houston.

On the weekends he enjoys PC gaming. He specifically enjoys playing team-based games like League of Legends, Overwatch and many others. Luke enjoys music and likes to DJ with his friends as a second hobby. He gathers with his friends to play their favorite songs and to come up with mashups and variations of EDM (Electronic Dance Music). He doesn’t DJ as a profession, but enjoys it to relax, get loose and get groovy.  

If you get the opportunity to talk with Luke, make sure to ask him about Houston –there has to be something to brag about his hometown!

Luke's favorite quote:

"Family and friends are hidden treasures, seek them and enjoy their riches."
— Wanda Hope Carter

Abel Cane
Help Desk Agent II

Guadalajara, Mexico, is his hometown, the land of mariachi and tequila, and his native language is Spanish.

Christmas was extra special this year as Abel recently welcomed his newborn son,
Maximiliano, to his family.

Before moving to the United States, Abel had his own small computer/IT support
business and supported select government offices and a few local businesses.

Abel's experience owning his own IT company and at Apple and Diebold-Nixdorf
has already proven to be valuable to our team. He has embraced our systems and
best practices quickly to provide our clients with the excellent service we strive to
achieve

Able enjoys sampling many different foods, Italian food is his favorite, but it will
never outshine a 'good Carne Asada taco!"

Driving fast cars, tinkering with technology, and traveling keep Abel busy when not
working or cuddling his newborn. He has traveled to 15 different countries and
looks forward to increasing that number in the future.

Abel’s favorite quote:

"It's not what you do, it's how you do it. It's not what you see, it's how you look at it. It's not how your life is, it's how you live it."

-Unknown

Dale Allen
Help Desk Agent II

Dale's experience dealing with the "oddball" tech issues at Apple helps him quickly dig into issues for our clients. He has a passion to help others and making sure his client’s issues are resolved.  He is a rising star on the help desk team.

Dale currently lives near Oklahoma City, Oklahoma, with his wife of 11 years and their five kids, ranging in age from 4 to 13 years old. Their family also includes three cats and a dachshund. Two of the family cats are special needs and receive lots of special care from the family.   

Family life is essential to Dale; he spends most of his time playing games and engaged in other activities with his five rambunctious kids.  

Dale includes his hobbies in the family's activities. They all enjoy creating modeling clay figures, painting and building worlds in Unreal Engine.

Dale is originally from Florida but grew up in North Carolina as part of a military family. Before moving to Oklahoma, he lived in Las Vegas, NV.  It seems they enjoy seeing different landscapes, so who knows where they will land next.

Please welcome Dale when you talk to him – he is a wealth of information. 

Dale's favorite quote:

"The only true wisdom is in knowing you know nothing"
— Socrates

Rebecca Predota
Office Manager

Rebecca focuses on her 1-year-old son, Dean, when not at work. Their family includes Pipaluk, a five-year-old cat, and Mulan, a 3-year-old German Shepherd. They live in Cleveland but recently found a new home in the suburbs and are excited to start the next chapter of their lives.

Rebecca likes to read, mainly fiction, but she will grab a nonfiction book if it piques her interest when she takes some time to herself. She is a certified yoga instructor, enjoys writing, and recently has picked up an interest in Feng Shui. Rebecca loves to learn and has plans to return to school to study Criminology and either Naturalist Studies or something with the environment. 

Rebecca's favorite quote:

"Don’t count the days, make the days count."
— Muhammad Ali

Ellen Dubiel
Executive Assistant

Ellen also worked as the Senior Site-Based Specialist at Big Brothers – Big Sisters overseeing their mentoring programs pairing college students, law students, and business professionals with youth from the community.

Ellen's empathy, attention to detail, and organization are just a few of the skills we identified, and we realized she would be a great addition to the team.

Ellen has been married to her wonderful husband, Mike, for 10+ years and has three adorable children.   Two daughters, Marigold, who is two, and Clementine, who is five, and their son Beau who is seven. Their family also includes two furkids, Watson, the Bernedoodle, and Arlo, the Frenchton, who add to the overall chaos, but as Ellen likes to say, "when it comes to babies, pets or sweets, what is one more?"

Ellen and her family live in Fairview Park, Ohio, just west of downtown Cleveland. She attended Salve Regina University in historic Newport, Rhode Island, majoring in cultural anthropology with a minor in women's studies. Ellen is originally from Rhode Island and made Northeast Ohio her home after a year of volunteer work at St. Ignatius High School's community center, working with many of their different outreach programs.

Ellen and her family love going for hikes and having impromptu dance parties in the living room (the Frozen soundtrack and "It's Raining Tacos" are family favorites). In the summer, they enjoy spending time on their grandparent's sailboat and discovering new playgrounds to explore. Winter in Ohio is made for snuggling, which is also one of the family's favorite ways to spend time together.

When Ellen can find some alone time (afternoon naps anyone?), she enjoys summers at the beach (remember, she is from the east coast), her houseplants, a quiet evening in her backyard hammock with a good book, live music, yummy food, bargain shopping and rediscovering her creative side with jewelry making, painting and pottery.

Ellen's favorite quote:

"Even after all this time, the Sun never says to the Earth, "You owe me." Look what happens with a love like that, it lights up the whole sky."
— Hafiz