Our Team & Mission

 

A leader in the legal technology and training industry, GlobalMac IT has been supporting Mac-using lawyers and their teams since 2006.


We are driven by four core values: Grow, Be the HeroWork Smart and Embrace Change.

Our Core Values

Grow

  • Yourself, Team and Clients – You grow yourselves as individuals, grow as a team and help our clients grow.
  • Always improve – we are constantly looking for ways to get better at what we do.
  • Do what you love – when you are doing what you love, you will always be growing and enjoying what you do.
  • Progress not perfection – to grow, you must focus on progress, on moving forward. Don’t let yourself be held back by the fear of failure.

Be the Hero

  • Wear the cape - You love to wear your superhero cape to save the day when duty calls.
  • Help others – You are compulsively wired help others.
  • Craft Stories – You craft memorable, positive stories in every interaction.
  • White glove experience - You provide world-class customer service.

Work Smart

  • Bring solutions – you don’t just complain about problems.
  • Prioritize – you separate the vital few from the trivial many, always prioritizing for the greater good.
  • Stamp your steel – You take pride in and stand confidently behind your work. Everlasting stamp of quality on your work.

Embrace Change

  • Break Things - Be excited to break things and make them better.
  • Be receptive - Keep the mission in mind and open to alternative methods to achieving success.
  • The Times They Are A-Changin’ - Nothing stays the same, and that’s ok.
  • Agent of Change - Change is a positive and exciting force in life.

What Sets Us Apart?

Our team of experts will work hard as we assist with certain functions of your technology needs.


With TotalCare, our Managed Service for firms with 10 or more users, we will take over everything related to technology and guide your firm through our Proven Process™ to evaluate your current technology position, help your staff, and maximize efficiency by leveraging your Apple technology.

Our other products and services were all based on our experience supporting Mac-using attorneys. This includes self-paced courses that distill our experience serving our clients for over 13 years and making availalbe our knowledge to solos and smaller firms. Our goal is to provide specific, proven resources to help you maximize you usage of technology to increase your productivity and reduce your cybersecurity risks.

The GlobalMac IT Team works with lawyers using Apple computers who are frustrated with keeping their computers and mobile devices updated, running smoothly, and safe from cyber attacks. We do three things really well:

  1. 1
    We evaluate the biggest technology-related dangers, opportunities, and strengths.
  2. 2
    We help growth-minded law firms use Apple technology.
  3. 3
    We maximize efficiency and profitability by leveraging technology with our 3-year roadmap.

Meet the Team

Mike Usgaard

Technology Solutions Advisor

David Wamack

Project Implementation Specialist 

Michael Fierros

Help Desk Agent II

Luke Macias

Help Desk Agent II

Abel Cano

Help Desk Agent II

Dale Allen

Help Desk Agent II

Rebecca Predota

Office Manager

Ellen Dubiel

Executive Assistant

In Loving Memory of
Ryan Emond

Ryan was our friend and a valued team member who unexpectedly passed away in January 2022. His focus was on our clients and ensuring they had the best possible experience working with GlobalMac IT.

We will miss him every day.

Zeus

In Memorial - 2020

Zeus was one of the founding members of GlobalMac IT and had been around since inception, back in 2007.

Luna

In Memorial - 2020

Luna joined GlobalMac IT back in 2008, and she brought many valuable skills along with her.